1. Introduction
These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website.
2. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our data collection and processing practices.
3. Products and Services
* Product Descriptions: We strive to ensure that all product descriptions and images are as accurate as possible. However, we do not warrant that product descriptions or other content on our site are entirely accurate, complete, reliable, current, or error-free.
* Pricing: All prices listed in JPY or USD are subject to change without notice. Prices do not include applicable taxes or shipping charges, which will be added to your order total at checkout.
* Availability: Please note that all products are subject to availability. We reserve the right to limit the quantity of products we supply, to discontinue products, and to refuse any order.
* Order Acceptance: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.
4. Ordering and Payment
* Order Process: To place an order, you will be guided through a secure checkout process. You will be required to provide accurate and complete personal and payment information.
* Payment Methods: We accept a variety of payment methods, including Visa, Mastercard, American Express, and PayPal. By submitting an order, you represent and warrant that you are authorized to use the designated payment method and allow us to charge your order (including taxes and shipping) to that payment method.
* Security: We use secure payment gateways to protect your payment information. However, we cannot guarantee the security of data transmitted over the internet.
5. Shipping and Delivery
* Shipping Areas: We currently ship worldwide.
* Shipping Costs: Shipping costs are calculated based on your location, the weight, and dimensions of your order. These costs will be displayed at checkout.
* Delivery Times: Estimated delivery times are provided for your convenience but are not guaranteed. Delays may occur due to unforeseen circumstances or customs procedures.
* Risk of Loss: The risk of loss and title for items purchased from our store passes to you upon our delivery to the carrier.
6. Returns and Refunds
Please refer to our separate Returns and Refunds Policy for detailed information on how to return products, eligibility for refunds, and our process.
7. Intellectual Property
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Sunyow Co. or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Sunyow Co. and is protected by international copyright laws.
8. User Conduct
You agree not to use the website for any unlawful purpose or in any way that might harm, defame, or otherwise negatively impact Sunyow Co. or its users. This includes, but is not limited to, uploading malicious software, engaging in spamming, or attempting to gain unauthorized access to our systems.
9. Limitation of Liability
In no event shall Sunyow Co., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
10. Indemnification
You agree to defend, indemnify, and hold harmless Sunyow Co. and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed under the laws of Japan, without regard to its conflict of law provisions. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Japan.
12. Changes to Terms and Conditions
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website after these revisions take effect, you agree to be bound by the revised terms.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
info@sunyow.com
Phone +81 48 474 2195
5-8-29 Kamimuneoka Shikishi Saitama 353-0001 Japan